Accounts receivable duties focus on ensuring a business receives payments for its goods or services and that all related transactions are recorded accurately[1]. Key responsibilities generally include:
- Sending invoices and customer account statements[1]
- Generating and maintaining billing systems and records[1]
- Preparing, posting, and verifying receipts and payment transactions[1]
- Reconciling customer accounts and resolving discrepancies[1]
- Investigating and resolving account irregularities and customer inquiries[1]
- Making collection calls or communicating with customers on overdue or disputed invoices[1]
- Maintaining accounts receivable files and documentation[1]
- Producing financial, management, and aging reports related to receivables[7]
- Assisting in financial analysis and reporting[5]
- Collaborating with other departments to resolve billing and payment issues[3]
- Supporting audits and assisting with internal or year-end information requests[3]
- Utilizing technology and accounting ERP systems for processing and reporting[1]
Best practices in accounts receivable management also emphasize: establishing clear credit policies, offering multiple payment options, providing timely and accurate invoicing, streamlining processes through automation, and maintaining strong communication with clients[2][4][6].
References
- [1] Accounts Receivable Specialist Job Description – Axonics
- [2] 12 Accounts Receivable Best Practices | Quadient
- [3] Accounts Receivable Manager Job Description – Javits Center
- [4] What is Accounts Receivable Management? – Versapay
- [5] Accounts Receivable Specialist Job Description [Updated for 2025] – Indeed
- [6] 8 Best Practices to Improve Your Accounts Receivable (AR) Management in 2025 – Upflow
- [7] Accounts Receivable Job Description and Role Information – Robert Half