Duties

Restaurant Runner Duties

A restaurant runner, also known as a food runner, is primarily responsible for delivering food orders from the kitchen to customers’ tables promptly and accurately[6]. The role functions as a link between the kitchen, waitstaff, and guests, ensuring smooth and efficient service throughout operations[5].

  • Deliver food orders to tables in a timely and accurate manner, ensuring the correct dish reaches the right customer and maintaining the quality and presentation of each meal[6].
  • Collaborate with kitchen and serving staff to ensure prompt communication about orders, special requests, dietary needs, and order modifications[2].
  • Set up and prepare tables for guests by placing appropriate dishes, utensils, glassware, napkins, and decorations as needed[3].
  • Maintain cleanliness of the dining area by assisting with clearing and resetting tables, removing dirty dishes, and keeping server alleys and expo areas organized[2].
  • Communicate order status and any special requests to kitchen staff, and relay customer feedback or complaints to management to help maintain service standards[1].
  • Explain or recommend menu items to guests, answer questions about ingredients or specials, and occasionally check on customer satisfaction[4].
  • Support food safety and hygiene standards by following sanitary rules in handling food, utensils, and tableware during the shift[1].
  • Assist servers with beverage refills, additional orders, and customer requests as needed to enhance the overall dining experience[5].
  • Keep expediting counter and trays clean and organized, ensuring readiness for fast turnover and new orders[7].
  • Garnish dishes and check finished products for appearance, doneness, and accuracy before leaving the kitchen[8].

References

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