Duties

Store Assistant Manager Duties

Assistant Store Manager duties typically include supporting the store manager in all daily business operations, human resources tasks, customer service, and merchandising[1]. Assistant store managers play a crucial role in ensuring that store schedules and objectives are met, coordinating daily operations, training and supervising employees, and managing inventory levels[3]. They often act as a liaison between the staff and management, handle customer complaints, and ensure compliance with company policies[1].

  • Assist the store manager with organizing, planning, and implementing store strategies[3].
  • Recruit, train, and supervise employees as well as create and adjust staff schedules[3].
  • Monitor and maintain suitable inventory levels, including ordering merchandise and handling inventory documentation[2].
  • Coordinate, monitor, and report on daily operations including opening and closing the store[5].
  • Resolve customer complaints and concerns promptly to maintain customer satisfaction[7].
  • Ensure the store environment is clean, organized, safe, and visually appealing[1].
  • Oversee money handling procedures and may be responsible for preparing bank deposits[5].
  • Assist in developing and implementing sales strategies and recruitment programs[1].
  • Maintain compliance with health, safety, and company regulations[1].
  • Evaluate employee performance, conduct performance reviews, and enforce disciplinary actions as necessary[1].
  • Research competitive products, analyze consumer behavior, and suggest ways to improve sales and business performance[6].
  • Represent the store positively and embody the values of the company to both staff and customers[6].

References

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