Vehicle Sales Executive Duties

A vehicle sales executive is responsible for selling and promoting a range of vehicles, understanding customer needs, and guiding clients through the entire purchasing process[2]. Their duties include engaging with customers, demonstrating vehicle features, negotiating sales deals, processing paperwork, and maintaining strong client relationships[1].

  • Engage with customers to identify their automotive needs and preferences[1].
  • Present, demonstrate, and explain vehicle features, options, and benefits to prospective clients[5].
  • Arrange and conduct test drives with potential buyers[6].
  • Negotiate sales terms, pricing, and close deals with customers, ensuring a fair and profitable transaction for both parties[1].
  • Advise and assist customers with financing options, warranties, and additional value-added products[4].
  • Prepare, process, and manage all required sales documentation and contracts[7].
  • Maintain accurate records of sales, inventory, and customer data using CRM tools[5].
  • Participate in promotional events, showroom displays, and marketing activities to attract new business[1].
  • Meet or exceed individual and team sales targets set by the dealership[2].
  • Follow up with clients after the sale to ensure satisfaction, address concerns, and encourage repeat business or referrals[6].
  • Keep up-to-date with new vehicle models, industry trends, and competitors’ offerings[7].
  • Coordinate with other departments (finance, service) to streamline the sales process and enhance customer experience[5].

References

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